​Office Hours & Late Arrivals
Our office is open daily from 10:00am to 5:00pm.
Arrivals after office hours are only possible with a pre-booked and prepaid reservation.
If you have booked and paid during office hours, you are welcome to arrive after 5:00pm
— your map will be ready for you to collect upon arrival.
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Please note - we do not accept walk-in arrivals outside of office hours.
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Pets are not permitted during long weekends (defined as any weekend Fri-Mon, including a public holiday) or during the Christmas/New Year (25th Dec '25 - 2nd Jan '26) and Easter holiday periods.
Did you know?...
Rather than being funded and maintained by local government, our local Pemberton Pool is managed by the Pemberton Visitor Centre and funded through sponsorship from the Pemberton Caravan Park – a community owned not-for-profit business.
The Pemberton Caravan Park sponsors our Pemberton Visitors Centre and provides funding for the maintenance and insurance of the swimming pool and surrounding MTB trails. The caravan park also provides sponsorship for our local Pemberton Cycling Association, to support the fantastic team of passionate volunteers who work very hard to build and maintain all the trails.
